Returns, Exchanges & Refunds:
We at Kidzy King work very hard to curate only the very best products for you. We are happy to accept an exchange/return only if the product has a manufacturing defect or is damaged. We can either refund as store credit in case you want to utilize it at a later point or refund to source.
How do I return/exchange a product in case of manufacturing defect or defective product?
Initiating a request:
Write to us at email@example.com within 48 hours of receipt of the product along with photos and the reason for return/exchange. If it is later than this, write to us and let's work together to see what we can do.
We will approve the return/exchange request if it is a returnable/exchangeable product. We will provide a shipping address that you can ship your order back to Kidzy King. We will dispatch a replacement as soon as we receive your returned order. This will involve minimal hassle to you, we promise.
We are happy to talk to every one of you about any grievance or any issue you might have with any products on our website. As always we are looking forward to starting a dialogue with YOU.